Provide administrative and project management support and act as a liaison point for the Academic and Non-Academic Strategy and Planning team.
- Act as point of contact and liaise with stakeholders, business partners and others, as appropriate, providing a high level of support.
- Understand the role of other team members and collaborate effectively to ensure smooth and timely delivery of the team’s projects.
- Share information and ensure that team members work together to achieve project objectives and unit priorities.
- Support online resources and shared areas used by the team and other stakeholders including setting up, maintenance and management of MS Teams, SharePoint, intranet or other sites, as appropriate.
- Carry out other administrative support tasks and logistics as required.
Monitor and maintain accurate project documentation, ensuring accurate and appropriate information is available.
- Writing, maintain and update project documentation, including planning, communication and progress tracking against key milestones.
- Ensure effective progress reporting across initiatives/projects, producing and distributing project and programme reports in accordance with organizational procedures.
- Record and publish information accurately and consistently using appropriate systems and provide timely information to managers and colleagues concerning work in progress, maintaining confidentiality at the highest level where appropriate.
- Working closely with Senior Managers, maintain project-level risk and issue logs, monitoring, controlling and escalating items to the team, as necessary.
Organize and coordinate meetings, workshops, seminars, conferences and ad-hoc events (online and face-to-face).
- Venue search, booking, catering, audio-visual equipment and other arrangements for online and face-to-face project events.
- Compile, produce and collate event packs; produce programme schedules, agendas, supporting documentation, attendee lists, maps, minutes etc.
- Follow up from meetings, collate feedback and distribute outputs, ensure that actions arising are taken by those assigned, including senior managers.
- Manage regular liaison at events and meetings.
Contribute to the successful delivery of project reporting, communications and stakeholder engagement plans, promoting a culture of transparent communication and professional delivery.
- Contribute to the development and provision of documentation for new projects and initiatives.
- Ensure the timely dissemination of information in the correct format to key stakeholders as required.
- Support the team in developing special interest groups, professional networks and communities of practice, internally and externally.
- Maintain communication activity received through the team’s mailbox, Intranet, website and other digital channels
Provide necessary training and development support for new staff.
- Act as mentor for new members of staff.
- Identify and suggest appropriate development activities and provide training and guidance where required.
- Carry out any other duties as and when required.